Please join us in welcoming Nicole Topham to the Pro-tec family. Nicole completed an apprenticeship with us a few years ago but left to undertake a History degree. Now, after completing her studies, Nicole has returned to take the role of Customer Care Advisor.
Customer Service is vastly important to us and as the business grows, so does the need to respond quickly to customer enquiries, process orders and keep customers up to date. We have also recently expanded our product range to include bespoke indoor and outdoor car covers, so naturally we have more queries to deal with. Nicole will be finding her feet and undergoing training in this last week before we close for Christmas and will join the team as a fully-fledged Customer Care Advisor when we return on 2nd January 2018.
As always, there are projects on the horizon and developments in the pipeline. We’re committed to continuous improvement of our products and services and we’ll share news here with you before anywhere else.
Merry Christmas and a happy New Year to all our customers, old and new.