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Pro-tec Guarantee

GUARANTEE 

The properties of Pro-Tec Covers’ exclusive material, CaravanShield (waterproofing, breathability, UV stability), are guaranteed for 3 years on full covers and 12 months on towing covers. Pro-Tec’s workmanship is under warranty for 12 months. Pro-Tec Covers will not be liable to you or indemnify you for any claims relating to third party components. Pro-Tec will not be liable for any direct, indirect, incidental, special, exemplary, punitive or consequential damages with respect to third party components. Pro-Tec must be allowed to inspect any possible damages at their premises. Should there be possible problem with the cover, then return postage will be arranged and paid for by the customer. No remedial work should be carried out on the cover without Pro-Tec’s agreement, as this will invalidate the guarantee. Returned covers must be securely packed prior to return and must be thoroughly cleaned, as Pro-Tec will not handle dirty covers due to the health & safety of our staff. Any return of covers must be previously arranged with Pro-Tec Covers prior to sending. 

In no circumstances shall the Company’s liability to the Buyer for any breach of guarantee exceed the price paid for the Goods with respect to which the claim is made. Any possible refunds will be assessed on a pro-rata basis. Covers should be cleaned on a regular basis, depending upon level of usage with water and gentle soap solution if required, to ensure the materials retain their properties. Improper care may result in degradation of the material and invalidate the fabric guarantee. In certain weather conditions, moisture from the ground can condense on the vehicle until a change in conditions allows the moisture to evaporate through the material. This is unavoidable and is not a result of the breathability or waterproofness of the material. Should the Company deem that a replacement be provided prior to original Goods being returned, it is the Buyer’s responsibility to ensure that the original Goods are available for collection at the same time as the replacement is delivered. The vehicle must be free from dirt, dust and any other debris prior to fitting.

Pro-Tec’s covers are designed for UK weather conditions and the warranty does not cover products used outside of the UK. Pro-Tec Covers will not be responsible: ▪ If the Buyer has not ensured that protruding or sharp edges are covered and prevented from coming into contact with the cover; ▪ If the Buyer has not thoroughly cleaned the vehicle before fitting the cover; ▪ For vehicles which have been polished by the cover, when the vehicle has been dulled by traffic film, wax build-up and exposure to the elements; ▪ For damage caused by incorrect use; ▪ For damage caused by incorrect fitting, as this is a supply only contract ▪ For standard wear or tear to the cover. The Company’s covers are designed to protect vehicles from rain, dirt, tree sap and bird droppings. The Company will not be liable for damage to vehicles caused by improper or incorrect usage or external forces not exclusive of but including vandalism, animals such as cats and birds or cases of force majeure. Please read the conditions and guidelines above. Your statutory rights are unaffected and full terms and conditions can be found on our website.

Unit 3A Marrtree Business Park, Bowling Back Lane, Bradford, West Yorkshire, BD4 8TP T: 01274 780088 W: pro-teccovers.co.uk E: This email address is being protected from spambots. You need JavaScript enabled to view it. Company Reg. No. 03885329 

PDF available upon request

 

Contact Us

GOT A QUESTION?

WE CAN HELP.

If you have any questions or queries about our Towing Jackets or full covers, contact our friendly sales team via phone, email, or using the submission form.

This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone - 01274 780088

 

 

New Addition to the Protec Family

  

Not a day goes by here at Protec Covers when we aren't looking for new ways to improve our products and services. We've always been passionate about making sure our covers are the best they possibly can be because we truly believe that your caravan, motorhome, car or motorbike deserve the highest quality protection available. With this in mind, today we welcome Mandy Chattaway to our Product Development Team.

Mandy brings (say it quickly) 40 years experience in the sewing and tailoring industry to our production facility in Bradford, West Yorkshire, where she will be working closely with our two other recent additions, Matt and Beki. Although today is Mandy's first day, she has settled in really quickly and has already painstakingly produced an outdoor car cover for an upcoming project.

We asked Mandy for a few words for this article: "I've had a great first day. Everyone has been so welcoming and there's a real family spirit, it's one of the nicest places I've worked. I'm looking forward to getting my teeth into some exciting new projects". Obviously, we put her on the spot but still, it's a lovely thing to hear. 

As Mandy has said, there are a few exciting projects on the horizon for us so be sure to keep checking back here on the news section of our website for updates. You'll be the first to know.

Welcome to new staff

We’ve been around for a long time here at Protec. We’re in our third decade as a leading manufacturer of bespoke protective covers for caravans and motorhomes, slowly growing year on year and bringing our covers to an increasing customer base.

Right now is a very exciting time in our story. Last year at Christmas, we welcomed a new M.D. and there have been some great changes in the way we do business since then. We’re tightening up our procedures, honing our products and looking for ways to improve the services we offer to you, our customers.

Today, as part of our continued development, we are proud and excited to announce the appointment of two new members to the Protec team; Beki Chang and Matt Fazackerley.

Beki has been appointed as CAD Manager and joins our digital development team. All new patterns we take from caravans, cars and motorhomes are created using age-old tailoring techniques. If your vehicle isn’t already on our extensive database then our designers will come to you. They’ll take measurements, pin fabric over the surface of the vehicle, nip a bit here, tuck a bit there, add any darts etc. Once the tailoring is complete, the fabric pattern needs to be translated to a digital pattern so that our state of the art CNC machines can accurately cut the pieces of your new cover. Beki has over 6 years’ experience in tailoring and has a degree in Fashion Design with Marketing & Production and we’re delighted to have her join the Protec family.

Matt joins us as Cutting Manager. Each cover we produce is made to order, unique to the make and model of vehicle you have asked us to protect. As you can imagine, we can have hundreds of orders going through our production floor at any one time. Towing covers, full caravan or motorhome covers, car covers, each one bespoke and made to order. Some of the covers need to be cut by hand, others on the CNC machine and it’s Matt’s job to make sure everything is made correctly and on time. Matt brings his 11 years’ industry experience to our cutting floor and we are very much looking forward to streamlining our production and getting expertly crafted covers to customers quicker than ever before.

We’ve got a few projects ticking away behind the scenes and lots of improvements in the pipeline. We’ll be sharing developments here with you first so keep your eyes peeled for the next news article if you’re keen to know what we’ll be up to next. 

Order now and avoid the queues

It’s that time of the year again for Pro-tec where our order books for Covers start to fill up, and the production lead times begin to stretch.

To avoid the queues – and we all hate queuing – we try to remind customers to not to leave their orders too late.

So call us now on +44 (0)1274 780088 and we’ll do our best to ensure your Cover arrives in good time.

If you are a member of a caravan or a motorhome club, don’t forget to give us your membership number to qualify for a discount. You can get 10% off a caravan cover and 5% off a motorhome cover.

UK PRODUCT

british manufacturerAll our covers are designed and manufactured in-house in Bradford, West Yorkshire by Pro-Tec Covers Ltd. None of our caravan or motorhome covers are outsourced. Our material, CaravanShield, has been exclusively developed in the UK and we are proud to say that it continues to be manufactured  here in the UK