Welcome to the team.

Please join us in welcoming Nicole Topham to the Pro-tec family. Nicole completed an apprenticeship with us a few years ago but left to undertake a History degree. Now, after completing her studies, Nicole has returned to take the role of Customer Care Advisor.

Customer Service is vastly important to us and as the business grows, so does the need to respond quickly to customer enquiries, process orders and keep customers up to date. We have also recently expanded our product range to include bespoke indoor and outdoor car covers, so naturally we have more queries to deal with. Nicole will be finding her feet and undergoing training in this last week before we close for Christmas and will join the team as a fully-fledged Customer Care Advisor when we return on 2^nd January 2018.

As always, there are projects on the horizon and developments in the pipeline. We’re committed to continuous improvement of our products and services and we’ll share news here with you before anywhere else.

Merry Christmas and a happy New Year to all our customers, old and new.

NEC Classic Car Show

This weekend (Nov 10th to Nov 12th) sees the Lancaster Insurance Classic Motor Show at the NEC in Birmingham. If you are attending, call along to stand 2-865 to see our new range of indoor and outdoor car covers.

If you can't make it to the show, give our office a call on 01274 780088 and ask us about our car cover tailoring service. Don't forget to mention the show discount too!

And They're Off!

Ordered today, delivered tomorrow!

Well, we've made it! We do like to stretch ourselves and take on new challenges. The first three customers to place an order on our show stand this morning at the NEC were pleasantly surprised to be told that we will make the covers today and deliver them tomorrow. It's been hectic but we made it. All three full covers have just left on our courier service, DPD.

Thank you so much to Yvonne Evans, Robert Tyler and Susan Edwards for your orders. We hope you are delighted with the covers when they arrive tomorrow.

The finished product

Boxed and ready to go.

And they're off!

Expert Seamstresses

Ordered today, delivered tomorrow!

The courier will be here in half an hour to collect the three covers that were ordered at the NEC show this morning. We're in the final stages now, the covers are very nearly completed and are currently in the hands of some of the most experienced seamstresses in all the land! Last push now.

CNC And Hand Cutting

Ordered today, delivered tomorrow!

We're up against it now. Three orders for full caravan covers taken at the NEC this morning need to be despatched today! They've all been cut, one by hand and two by our CNC machines.